Refund policy

No Refunds/Returns
Thank you for shopping at Decopon. Given the nature of our products/services, we do not offer refunds, returns, or exchanges after the purchase is made. Please make sure that you have carefully reviewed your order before finalizing the purchase.

Damages and issues
Upon receiving your order, we kindly ask you to thoroughly check the items. If you encounter any defects, damage, or if an incorrect item has been received, please reach out to us without delay. This allows us to promptly assess and address the situation. For such concerns, contact us within three days of delivery, providing your order number and a detailed description of the issue. We are committed to resolving any problems swiftly. For assistance, email us at hello@decoponatx.com.

 

By making a purchase at Decopon, you acknowledge that you have read and agree to our No Refund/Return/Exchange Policy. Please note that this policy may be updated or modified, and we advise customers to review it periodically.